Frequently asked questions
Everything you need to know about exchanging currency on Vyer.
What is Vyer?
Vyer is a peer-to-peer currency exchange. Instead of going through a bank, you swap currencies directly with verified members at fair, transparent rates — with escrow protecting both sides.
How does escrow protect me?
When two members agree on an exchange, both fund a secure escrow. Funds are only released once both sides confirm, so no one can walk away with your money.
Do I need to verify my identity?
Yes. Every member completes KYC verification before trading. This keeps the marketplace safe and ensures you always know who you're dealing with.
What rates does Vyer use?
We show fair mid-market reference rates with no hidden spread. You set your target rate when creating an intent, and see exactly what you'll receive before committing.
How long does an exchange take?
Most peer-to-peer exchanges settle within minutes once both sides fund escrow, depending on the payment method you choose.
What are the fees?
Vyer charges a small, transparent platform fee shown upfront — no markup baked into the exchange rate and no surprise charges.
Which currencies are supported?
40+ currencies across dozens of countries, with more added regularly based on member demand.
What if something goes wrong?
Our dispute-resolution process reviews escrow-held trades and protects the honest party. Support is available throughout.